Whether you’re looking for a backhoe for a weekend project or need a tent for a special event, one of the big questions is: How am I going to get this to my home? If you don’t have the staffing or a vehicle to transport it all, you’re probably also asking yourself, “Do rental companies deliver equipment?”
Delivery is a core service for almost all major equipment rental companies, including Golden Rentals. While the service is available, there are several things you’ll want to know before deciding on your rental and coordinating your delivery.
How Equipment Rental Delivery Works
Many people opt to pick up small rentals like a carpet cleaner or drill. But, for heavy items such as scaffolding or mini-excavators, delivery makes more sense.
When you arrange a delivery, the process typically follows these steps:
Scheduling: You coordinate a delivery window during checkout. Decide when is best for you and when the rental company can accommodate you. Times usually range from a specific hour to a broader morning or afternoon block.
Drop-Off: A professional driver transports the equipment using a specialized flatbed, rollback truck, or trailer.
Inspection: When the driver gets there, they will unload everything, walk you through a basic operation and safety checklist, and document the equipment’s baseline condition.
Pick-Up: Once your rental period ends, the company sends a driver back to retrieve the items.
At Golden Rentals, we strive to make the process as easy as possible for you. Our team works with you to determine the best delivery time and provides everything you need to know about the product.
Understanding Delivery Fees
Delivery fees are usually included with any rental. While delivery rates and rules vary company by company, several variables are typically standard:
Distance and Location
Most deliveries are based on the distance and location. At Golden Rentals, the cost is based on the mileage from our store to your location. We will be happy to provide you with a quote for delivery, either online or over the phone.
Equipment Size and Weight
If you have an extremely large piece of equipment that requires specialized equipment for delivery, you may incur an additional charge.
Flat Rates vs. Round Trips
Always ask if the quoted delivery fee covers both ways. Some companies quote a single fee that handles both the drop-off and the final pick-up, while others charge separate fees for each trip.
Tips for a Seamless Delivery Day
To avoid delays, extra fees, or logistical headaches, a little preparation goes a long way. Here are some tips from the Golden Rentals team so that your delivery goes as smoothly as possible:
Confirm Site Accessibility
Can a delivery truck physically get to your site? Look out for low-hanging tree branches, tight residential corners, overhead power lines, or unpaved roads that might make things difficult.
Prepare a Clear Drop-Off Zone
You want the drop-off zone to be as clear as possible. Be sure personal vehicles, debris, and anything else that can impede delivery is gone. Ensure the ground is stable and level enough to support the weight of both the delivery vehicle and the rented machinery.
Be There for the Drop-Off
If possible, you want to be there for the delivery or have someone you trust on-site. There may be paperwork that needs to be signed. You also want to be sure that you have received the right equipment and that everything is in good shape. This is a good time to ask questions, especially if it’s your first time using this type of equipment.
Confirm Pick-up Time
Whether you have already confirmed a pick-up time or need to schedule one, be sure you are on the same page as the rental company. You want to keep the equipment for as long as you need it, but you don’t want it to hang around longer than it needs to.
Contact Golden Rentals for All of Your Rental Needs
Golden Rentals is here to take care of all of your rental needs. We provide a wide variety of tool and event rentals to suit all your needs. Our transparency in the rental and delivery process and our commitment to excellent customer service have made us the go-to rental company in the Dillsburg, PA area for over 20 years. As a family-owned and operated business deeply rooted in the Dillsburg area for more than 100 years, people know they can trust us. Call us today at 717-432-8184 or reach out online for more information about your next rental.
